Term Conditions Page

TERMS OF USE

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE

1. Introduction

• Welcome to EL Shaddai Clinic, an online platform providing health-related services, products, and consultations.
• By using our website, you agree to comply with these Terms and Conditions.
• Please read these Terms carefully before accessing or using the site.
• These terms may be changed from time to time and without further notice
• Your continued use of the Site after any such changes constitutes your acceptance of the new terms. If you do not agree to abide by these or any future terms, please do not use the Site.

2. Services Provided

• Online Consultations: We offer telemedicine consultations with certified healthcare professionals.
• E-commerce Products: We provide a variety of health products, including medications, supplements, and medical equipment.
• Prescription Medications: Certain products sold on the site require a valid prescription, which must be provided before purchase.

3. Eligibility

• You must be at least 18 years old to use this website. Minors may use this site under the supervision of a parent or guardian.
• By using this platform, you confirm that you are legally capable of entering into a binding contract under applicable laws.

4. User Registration and Account

• Users may need to register an account to make purchases or book consultations. You are responsible for maintaining the confidentiality of your account information.
• You agree to provide accurate, complete, and up-to-date information during registration and to promptly update it as necessary.

5. Medical Disclaimer

• The information provided on our website (“https:www.drchristantleo.com”) is for informational purposes only and should not be considered as medical advice.
• Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

6. Prescription Medications

• If you are purchasing prescription medications, a valid prescription is required.
• We reserve the right to verify prescriptions with the healthcare provider before fulfilling the order.

7. Order and Payment

• By placing an order, you are making an offer to purchase the products/services in accordance with these Terms.
• All payments should be made via [Pay using Cards,UPI ID,Net Banking] and are subject to applicable taxes.
• We reserve the right to refuse or cancel an order if the information provided is incorrect or if a payment is not successful.

8. Shipping and Delivery

• We will make reasonable efforts to process and ship orders in a timely manner.
• Shipping and delivery times may vary depending on the location and product availability. You will be informed of estimated delivery dates during the checkout process.

9. Returns and Refunds

• Products may be returned only if they are defective, damaged, or not as described.
• Refunds will be processed according to our Return Policy, available on the website.

10. Privacy and Data Protection

• We respect your privacy and are committed to protecting your personal data in compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the General Data Protection Regulation (GDPR), if applicable.
• By using this website, you agree to our Privacy Policy, which outlines how your personal information will be collected, used, and protected.

11. Intellectual Property

• All content on this website, including text, images, software, logo’s,patents and trademarks, is the property of El Shaddai Clinic and is protected by copyright and intellectual property laws.
• You may not use any content from the website for commercial purposes without prior written permission.

12. Limitation of Liability

• We are not liable for any direct, indirect, or incidental damages arising from your use of this website, including but not limited to product defects, delays, or issues related to consultations.
• In no event shall our liability exceed the total amount paid by you for the products or services involved.

13. Prohibited Activities

• You agree not to engage in any activity that may harm, disrupt, or interfere with the website or its services, including uploading harmful software or engaging in fraudulent activities.
• You may not use the website to post defamatory, offensive, or unlawful content.

14. Governing Law and Dispute Resolution

• These Terms are governed by the laws of India.
• Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts in [Tamilnadu].

15. Modifications to the Terms

• We reserve the right to modify or update these Terms at any time without prior notice. The revised Terms will be effective upon posting on the website.

16. Contact Information

• For any questions or concerns regarding these Terms, please contact us at:
• Email: christantleo6@gmail.com
• Phone:04651-299482,9488185782
• Address: near CSI paulkulam Church, Thyyalumoodu, Kaliyakkavilai, Tamil Nadu 629153